FROM CLIENTS MARCH 2018
Andy Featherstone, Senior Client Account Manager – Relocation Support Services
Hi Iain – just got the news. You’ll be missed, a true gentleman, presence and a grand lift when heard by all during those long days at the office, and various events we need to be at. A catch up soon is a must. Sincerely trust you’ll be happy. You’ve been the best Ambassador CORT could have hoped for. Yours – Andy
Eleni Haritos – Elite Executive Services
Dear Iain, I have just got a generic email informing us all of your departure this post on March 16th! I am shocked and saddened to hear that…..I thought you will be there for ever! Roomservice won’t be the same without you….I hope to see you in some function before then or in the near future. I can only wish you the very best, stay healthy and enjoy all new adventures life has to offer! With warmest wishes and gratitude for all your help over the years, Eleni
Peter Blanchett, Director – Destination Navigators.
Hello Iain, I can speak for both Sharon and myself in saying we are really sad to see you leaving Cort. Your excellent attention to your customers and their needs will be much missed. Anita and I will be in Dubrovnik for the EuRA conference and so look forward to seeing you there and raising a glass or three to your successful continuation in this crazy industry we inhabit. I know Anita is in touch with you and so am confident we will remain in contact. Best Wishes. Peter
Damon Ward, GMS – Lexicon Relocation
Hi Iain and thank you for ‘updating’ me on your plans….glad that you are able to take your foot of the accelerator a little…..never hit the brakes my friend! I’ll be at ERC and also in Dubrovnik so look forward to sharing a glass or two with you! Take care my friend Kind regards – Damon
Keir Jones | Managing Partner – ARPM Relocation
Hi Iain, It’s a dark day in the world of relocation as one of its main players exits the stage! Next events we’re going to are the Relocate networking at the Institute of Directors and the following day at the ERC bar, I hope we will we see you there? I’ll be in Dubrovnik anyway, I intend to do my session on the Wednesday morning and then spend the rest of the time networking, so we’ll have plenty of time to put the world to rights. Regards,
Simon Knox – MyBos Scotland
Dearest Iain Many thanks for email. Yes, I did indeed receive Karen’s message and while shocked to hear you are leaving I am very glad to hear you are remaining in the industry. I will be in London on the 20th February for the Relocate Magazine Drinks Reception and the ARP GDPR event beforehand and look forward to meeting up then. All booked for EuRA also and already invested in a new pair of tartan trews for the party night!! Look forward to seeing you on the 20th for a beer. Best Regards Simon
Geraldine Collett Geraldine Collett General Manager
Such an honoured and respected man of the industry, I feel privileged to know you. Looking forward to continuing to see you at the industry events in the future! All the very best Iain!
TESTIMONIALS – CLIENTS 2006-2011
Anita Blanchett – Global Vendor Manager – BP International Ltd
Iain has been part of the industry for as long as I can remember and has always maintained integrity and professionalism in all circumstances.
Iain’s ability to liaise seamlessly with our time pressed coordinators, and to keep the assignees happy, makes all the difference. It’s a delicate process – and I commend him for great work.
Dominic Yeo – Director – 360 Relocations
Passion – his enthusiasm for the relocation industry is profound, consistent and engaging. Customer focused – he never forgets who the important person in the equation is.
Networking – he is the industry Olympian of working a conference room. He gets to everyone, is articulate and personable but, above all, memorable (and that is over 75% of the battle won).
In an industry where we always say “people come first”, in my opinion, without him the UK relocation industry would be a far more dreary and less thought-provoking place.
Camilla Stephens – Managing Director – The Relocation Company
Charming, affable & always willing to help. If he says he can do something, he’ll do it. Iain is always one to ask sensible questions at conferences.
Jonathan Haward – Chairman – County Home Search Ltd
By not just “attending” every industry function in the UK and Europe that he can, but by really “being” part of everything (whether it is ARP, EURA, FEM, FOCUS, ERC, RE-LOCATE) Iain is always there, sitting at the front, asking questions, raising issues for discussion, introducing people to one another, entering fully into the spirit of every occasion.
Mima Hillier – Managing Director – TTH Relocation Ltd
Iain has a unique experience in relocation as, over the years, he’s been involved with many different sectors. He is a very well-known and respected relocation professional. In addition, his ’marketing minded’ thinking has helped shape the industry.
Senior International Relocation Counselor – USA
You took on the challenge and came through perfectly – a clear sign of your dedication to providing the best customer service possible. At each step, you always went above and beyond – your attention to each detail, the follow up on each service provided, your personal touch in ensuring all was in place for both the transferee, and for me – completely amazing and truly appreciated.
Testimonials from an International Assignee
Iain was outstanding & so helpful. He went over and above and beyond to help us out and I can’t say enough good about it! C.M.
Iain did a fantastic job. He was extremely helpful throughout this process, even before we departed for the UK. Iain has certainly made the adaptation process a lot easier for my wife and I. Well done. E.V.
REFERENCES FROM EMPLOYERS & CLIENTS 2000 – 2005
Count Enzio Von Pfeil, Investor Landlord in Hong Kong, an overseas private client.
You are FABULOUS at servicing your customers, Iain. I very much appreciate your honest, straight responses. Keep up the good work. Enzio.
Diana Busk, Managing Director of Going-there Global Destination Services.
Let me count the ways in which I value you….Dedication, loyalty, determination, sympathetic, compassionate, constant, mostly cheerful…and more recently, successful..…
Donald Dacey, Chairman of Going-there Global Destination Services.
Iain – Greetings. Diana has been mentioning lately how very appreciative she is of your dedication and persistence and fruitfulness The energy and competence you bring to the effort contributes much. And you are an encouragement to her and to me.
Jonathan Naylor, Managing Director of Criterion Asset Management Ltd.
I would strongly recommend that any potential employers of Iain’s services take time to meet him on a face to face basis to fully understand his skills and also his very strong motivation to succeed. Iain created and developed a client base through very positive initial presentation and then provided a level of customer care which ensured that the clients remained with our company. Many of our clients praised Iain’s integrity, honesty and client focus.
Graham Smedley, General Manager of Capital Asset Management (UK) Ltd.
Iain was a beacon of commitment. His passionate attention to servicing his client base and resolving any issues knew no boundaries. Iain is a good motivator and trainer of staff. I wish him well and congratulate any organisation which has the good fortune to retain his services – he is incapable of offering less than 100% commitment.